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FAQ

How long is your shipping time?

This depends on where you are located. The shipping time to the US is about 7-15 working days and to other areas is about 10-20 working days.

Where is my order now?

To track your order, please go to:

https://lirncart.com/

Enter your tracking number and you can track your order.

What’s my tracking number?

After shipping out, customers will receive a shipping confirmation email, with the tracking number included.

What’s the status of my order?

Customers will receive a confirmation email to certify that we have confirmed their order. It usually takes 1 to 3 days for processing and then it will be shipped out. After shipping out, customers will receive a shipping confirmation email, with the tracking number included.

To track your order, please go to:

https://lirncart.com/

Enter your tracking number and you can track your order.

I have not received any confirmation email.

For this matter, please send an email to support@lirncart.com.

Please specify your invoice ID or the last 4 digits of your credit card and we will check for you.

I want to return or refund!

For product returns or refunds, please read our Return Policy first.

If you still wish to proceed, please send an email to support@lirncart.com.

Please specify your invoice ID or the last 4 digits of your credit card and we will process your request.

How to apply a discount?

To use your discount, please first make sure that you have copied all the correct letters and numbers without any spaces. If it still doesn’t work, please contact support@lirncart.com.

How to get my discount?

There are several ways to get discounts from our website:

  • Join our Facebook group or follow our Instagram account to enjoy the latest promotions and events!

  • Register an account on our website and receive the latest discounts and special offers via email!